As Grandist Tour |Grandist Group Ltd. Şti. (“Agency”), we show maximum sensitivity to the security of your personal data. As the Agency, it is of great importance that all kinds of personal data belonging to all persons associated with the Agency, including our customers who benefit from our products and services, are processed and stored in accordance with the Personal Data Protection Law No. 6698 (“KVK Law”). With the awareness of this responsibility and with the title of “Data Controller” as defined in the KVK Law, our company and the agencies with which we have a web system contract process your personal data as specified below and within the limits stipulated by the legislation.
Your personal data may be collected verbally, in writing or electronically by our Agency, agencies with which we have a web system agreement, or through the website, social media channels, mobile applications and similar means by automatic or non-automatic methods. Surveys distributed by our agency at the end of the tour, voucher registration information in tour purchase transactions and all the aforementioned information are stored.
As long as you benefit from the products and services offered by our Agency, your personal data may be recorded, stored, updated, periodically checked, rearranged, reorganised, classified and kept for the period required for the purpose for which they are processed or stipulated in the relevant law, In case of legal or service-related actual requirements, it may be shared with public institutions and organisations that our Company works with or is legally obliged to work with and/or third real persons/legal entities, service providers and suppliers, insurance companies and our Company and/or our Company’s sub-agencies residing in Turkey or abroad, transferred abroad in case of legal or service-related actual requirements or processed, including the prevention of its use.
Our Agency, Our Web System Agencies make agreements with third party supplier companies while performing travel agency activities specified in the provisions of the Law No. 1618 on Travel Agencies and the Association of Travel Agencies and the Regulation on Travel Agencies prepared on the basis of this law and make reservation records for service provision on your behalf. Therefore, it shares the necessary personal data of you with third party supplier companies (accommodation companies, airline companies, companies providing transportation services including land and sea, car rental companies, insurance companies, transfer staff and persons and organisations related to the service provided, including but not limited to).
Therefore, our Agency may process your personal data with the persons, institutions and organisations authorised by our laws and those permitted to process data within the scope of tourism and consumer law legislation and with our Agency and our Web System Agencies and other relevant persons and organisations in order to provide better service to you as well as to fulfil the obligations arising from the legislation to which our Company is subject, as specified in the KVK Law.
Your personal data is obtained in all kinds of verbal, written or electronic media in order to provide the products and services offered by the Company within the legal framework determined in line with the above-mentioned purposes and in this context, in order for our Company to fulfil its contractual and legal responsibilities completely and accurately. Your personal data collected for the stated legal reason may also be processed and transferred for the purposes specified in paragraph (I) of this text within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVK Law.
IV. Rights of the Personal Data Owner listed in Article 11 of the KVK Law
If you, our customers, as personal data owners, submit your requests regarding your rights to our Company by the methods set out below in this Clarification Text, our Company will finalise the request free of charge within thirty days at the latest, depending on the nature of the request. However, if a fee is stipulated by the Personal Data Protection Board, the fee in the tariff determined by our Agency will be charged.
In this context, our customers:
– To learn whether personal data is processed or not,
– Request information if personal data has been processed,
– To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
– To know the third parties to whom personal data are transferred domestically or abroad,
– To request correction of personal data in case of incomplete or incorrect processing,
– To request the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the Law,
– To request notification of the transactions made pursuant to the requests in Articles 5 and 6 above to third parties to whom personal data are transferred,
– To object to the emergence of a result to the detriment of the person himself/herself by analysing the processed data exclusively through automated systems,
– In the event that personal data is damaged due to unlawful processing of personal data, it has the right to demand the compensation of the damage.
In accordance with paragraph 1 of Article 13 of the KVK Law, you can use your rights mentioned above and submit your request to our Company in writing or by other methods determined by the Personal Data Protection Board. Since the Personal Data Protection Board has not determined any method at this stage, you must submit your application to our Company in writing in accordance with the KVK Law. Within this framework, our Agency has been informed that the KVK Law
11. By filling out the form in the file that you will download from the link by filling out your request containing your explanations regarding your right you request to use from the rights specified in Article 11, you can send a signed copy of the form to “Metropolitan Mah. Başak Sk. Atrium Shopping Centre Office Floors No:2 Kat:3 D:108 Beylikdüzü / Istanbul / Turkey” address in person with documents identifying your identity, you can send it via notary public or other methods specified in the KVK Law or you can send the form to info@grandisttour with secure electronic signature.
This Clarification Text is an annex and an integral part of all kinds of service contracts and requests for service procurement that you have signed with our Agency and our Web System Agencies on behalf of our Agency.
Company Title: Grandist Tour |Grandist Group Ltd. Şti.
Tel: +90 533 562 31 91
Tax Office and Number: Bakirkoy
Address: Ataköy 7-8-9-10, Selenium Retro, D-100 South Road No:18/A, 34158 Bakırköy/İstanbul
